One Platform for All Your IT Needs

Stop juggling multiple tools. Nivan brings IT service management, cloud monitoring, asset tracking, and automation into a single, unified platform.

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Platform Capabilities

IT Service Management (ITSM)

Complete ITSM suite built for modern teams. Manage incidents, service requests, changes, and problems with ease.

  • Incident & problem management with SLA tracking
  • Service request catalog & approval workflows
  • Change management with risk assessment
  • Knowledge base with full-text search
  • Multi-channel support (email, Slack, web portal)

ITSM Dashboard Screenshot

AWS Dashboard Screenshot

AWS Cloud Monitoring

Complete visibility into your AWS infrastructure with real-time monitoring, cost tracking, and security insights.

  • Multi-account AWS resource inventory
  • Real-time cost tracking & budget alerts
  • CloudTrail event monitoring & search
  • Resource tagging & compliance reporting
  • Automated cost optimization recommendations

Asset & Inventory Management

Track all your IT assets in one place. From hardware to software licenses to cloud resources—complete visibility and control.

  • Hardware asset lifecycle management
  • Software license tracking & compliance
  • Automated asset discovery & inventory
  • Depreciation tracking & reporting
  • Integration with procurement systems

Asset Dashboard Screenshot

Chatbot Interface Screenshot

AI-Powered Chatbot

Your intelligent IT assistant. Automates routine tasks, answers questions, and helps your team work faster—right in Slack.

  • Natural language ticket creation & updates
  • AWS resource queries & cost reports
  • Asset lookup & user provisioning
  • Knowledge base search & recommendations
  • Automated incident triage & escalation

Plus Much More

Advanced Analytics

Custom dashboards, KPI tracking, and detailed reports

Workflow Automation

Automate approvals, notifications, and repetitive tasks

Security & Compliance

Audit trails, RBAC, SOC 2 Type II certified

Team Collaboration

Comments, mentions, file sharing, and activity feeds

Experience the Platform

See for yourself why 500+ companies trust Nivan for their IT management.